Terms of use

Who provides the service

IMEIX is a service of Javier Marín Bernal, tax ID 77759458T, registered at Camino de Murcia 91, 2E - 30530 Cieza. Contact: contact@imeix.app.

What IMEIX does

We query the industry databases for you (the global GSMA blacklist and the manufacturers' own systems) and turn the result into a clear verdict: green, amber or red.

We don't unlock phones, remove iCloud, clear reports or change any device's status. We just tell you what's there.

What an IMEIX report is not

The information comes from third parties and is guidance, not gospel. A phone that's clean today can be reported tomorrow: we tell you what the databases say at the moment of the check, not what happens afterwards.

A report is not a guarantee, not a certificate, and no substitute for a proper sales contract. The decision to buy is yours.

Coverage isn't the same everywhere either. On iPhone the report is complete; on other brands it depends on what the manufacturer lets us check — and we tell you before you spend a check.

Checks and payments

Checks are bought inside the app, through Apple. They're spent one at a time and don't expire.

Your balance is tied to your device's anonymous identifier. Delete the app and reinstall it and the balance survives; change phone or wipe the Keychain and it's gone. We can't restore it, because we don't know who you are.

Refunds

Apple takes the payment, so refunds are requested from Apple at reportaproblem.apple.com.

If you spent a check and got no report because something on our side broke, write to contact@imeix.app with the date and we'll put it back. You shouldn't have to argue that with anyone.

Fair use

Use IMEIX for what it's for: checking phones you're interested in. Don't automate checks, don't resell the reports as your own service, and don't try to extract our database.

If we spot abuse, we may limit or cut off access.

Liability

The service is provided as-is. We're not liable for the accuracy of data handed to us by third parties, nor for the decisions you make based on a report.

None of the above limits the rights the law gives you as a consumer. Where these terms clash with a mandatory rule, the rule wins.

Governing law

Spanish law applies. If you're a consumer, you can bring a claim before the courts where you live.

Changes

We may update these terms. The date above tells you when we last did.

Languages

These terms are translated into the app's languages so you can read them in yours. Where a translation says something different from the Spanish version, the Spanish one governs.